5 Tools to Improve Communication Within Your Business

Posted in Management on February 15th, 2021

Running a successful business relies on excellent communication. Remote businesses especially need a strong communications strategy, to achieve their goals. To support your communications there are several tools you can use. To get started, check out these top five software programs.

Zoho Cliq

With the help of Zoho Cliq, your teams can take advantage of instant messaging, video, and voice. The software allows you to access several channels simultaneously, Users can separate important info from threads, using the ‘fork’ feature. With Zoho Cliq you don’t need to attach files, all you have to do is drag and drop them. It’s easy to integrate the app with Zoho Business. A few of the key features include task bot automation, slash commands, notification feeds, and SSL encryption.


Flock is a business communication platform that can help companies to unify teams and improve productivity. Using Flock your staff can use instant messaging to discuss projects and exchange information. Here you can organize conversations using either public channels or private channels. With the help of the software you can keep your data safe, Flock offers TLS 1.2 data encryption. Flock also features admin controls, polls, plenty of integrations, and a simple search functionality.


Jostle is marketed as a ‘people engagement’ platform, the software is designed to encourage productivity, enhance engagement and improve communication. With the help of Jostle, your staff can receive updates and view data in separate categories. Employees have grouped location, type, and division. There are plenty of cool features to take advantage of including matrix reporting, workplace structures, story sharing, and events planning.

High Five

High Five is a video conferencing tool, supporting businesses to deliver online meetings and conferences. When you use High Five you don’t have to install any special devices, and you also don’t need separate headsets or mics. High Five offers great image and sound quality, and you can switch the settings on to dampen noise in the background. The app offers network evaluation, analytics, custom domain, an active directory, and screen sharing. The setup process is fast and easy, and you don’t need any special skills to work the software. To improve your remote communication, High Five is a fantastic tool.


Chanty is a communication app that allows you to manage your staff, communicate and collaborate. With the help of this messaging tool, your team can complete their activities and projects faster and more efficiently. Using the Chanty tool you can visualize and organize all your important tasks, boosting productivity along the way. Chanty makes it easy to see what everyone is working on, and supports the collaborative process. You can use Chanty for voice notes, instant messages, and video calls. The app makes it simple to share content from other social channels, you can distribute code snippets, files, and more.

Improving Your Comms

When you’re improving comms between your staff it’s also worth considering how you communicate with your customers and clients. One of the best ways to improve your comms in this area is to use a professional telephone answering service, to represent your company. When you’re choosing a service, it’s important to consider if you need support for more than one language, whether that’s an answering service in spanish or french. It’s important to consider the needs of your customers, when developing a solid comms strategy.

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